Effective Communication workshop, Communication skills workshop, kỹ năng giao tiếp hiệu quả

Soft Skills – Advance Communication Skills

This needs to be serious food for thought when it comes to your communication skills. We communicate on both a personal and a professional level every day and most of the time, we do not pay attention to whether what we say is actually making an impact. There are three communication patterns that you need to know about; visual, kinesthetic and auditory. In simple terms they refer to the see, excite and hear ‘loudly’ actions in that order. This essentially means that you need to use your voice modulation along with the right words (and pauses in between) and the right body language to leave a lasting impact. Communication experts say that the combination of all three patterns is the key to great communication.

Our workshop in Advanced Communication Skills – Level 3 program is created by industry experts who have harnessed the complete potential of effective communication such as expert public speakers, psychologists and lawyers and NLP specialists. In this program they reveal to you all of the insider tips on how you can get your point across coherently, accurately and in an interesting way be it personal or professional communication.

Our style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.

Key Benefits

  • Your organisation will be represented by a more professional team, including both team members and managers
  • Better communication between existing and prospective customers will boost your business
  • That all-important ‘first impression’ matters – in this instance, your team’s first interaction with customers will be professional and effective
  • New communication skills will create a confident and happy team and workplace environment
  • Your internal and external corporate messages will be delivered in a more succinct and compelling manner

Who Should Attend

  • Staff members who deal directly with customers, suppliers, partners and senior management
  • Your organisation’s ambassadors
  • All members of management and team leaders
  • All members of the executive team
  • Professionals working in a business or corporate environment
  • Individuals employed in sales and marketing sectors
  • Customer Service Representatives
  • Individuals currently employed in or looking for a management role
  • Anybody employed in the field of communication and Human Resources
  • Team Leaders
  • Entrepreneurs
  • Students
  • Any individual who wishes to communicate effectively irrespective of their professional or academic background


What Certification you will receive?

Those who successfully pass this course will be awarded a  Advance Communication Skills Diploma. Anyone eligible for certification will receive a e-certificate and printed certificate for those who registered.

Training Modules

  • How to understand your unique communication style and adapt it to situations and other people’s styles
  • Techniques to give clear communication and avoid misunderstandings and confusion
  • How to communicate with a group
  • Building and enhancing relationships using Neuro-Linguistic Programming (NLP)
  • How to use positive language
  • Essential knowledge regarding non-verbal interaction and body language
  • How to build your active learning skills and become a great listener
  • How to deliver a high impact message
  • Using language for persuasion and influence
  • Turning tough situations upside down so the outcome is a winning one for all involved
  • The 10 fundamental rules of communication in successful relationships
  • Taking your newly learnt communication skills and actioning a plan
  • Importance Of   Communication
  • The   Communication Process
  • Presenting   Information
  • Building Rapport
  • Tools Used In   Communication


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