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Soft Skills – Team Working

A team which works well together is more effective and able to score more goals at a faster rate than one without a unified approach.

Making sure a staff member understands the important role they play within an organisation is vital. This transformational, hands-on, practical course will teach and show attendees how their actions (both indirect and direct) can increase sales, productivity and garner better results for themselves and the organisation as a whole.

Our style of delivery is interactive, engaging and fun. We encourage participation to make the training dynamic and enjoyable for all attendees.


Key Benefits

  • More effective teams and organisational skills produce better business results
  • Improved flexibility and innovation within your organisation means teams are equipped to respond and deal with any challenges
  • A better-functioning team creates improved job satisfaction among staff.
  • Urgent projects, problem-solving and quick turnaround are dealt with effectively by high-performance teams


Who Should Attend

  • All supervisors and managers in your organisation
  • All members of your customer service team
  • Teams within special projects
  • Sales and their support staff
  • Leaders and members of senior management and executive team members


What Certification am I going to receive?

Those who successfully pass this course will be awarded a Soft Skills Level 4 Certificate. Anyone eligible for certification will receive a e-certificate and printed certificate for those who registered.

Training Modules

  • The fundamentals of creating a cohesive unit and the basics behind team building
  • What makes a good team leader? Magister explains what successful leadership looks and feels like
  • How to avoid the trappings of team failure
  • High-performance teams do things differently — discover the secrets that get the results
  • The five levels of communication in the workplace and why these are essential for teamwork in your organisation
  • How different personality types can complement each other and how to get the best from your team by playing to their talents
  • How to deal with difficult situations and handle misunderstandings and problems within the team
  • How to form a high-performance and winning team that is happy and stress-free
  • How to avoid burnout and exhaustion
  • Fun and hands-on ways to improve and understand your team by using problem-solving skills and goal setting
  • How to apply your new skills for team success into an immediately actionable plan


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